Terms & Conditions

Governing your use of NextNest's services

Last updated: 12 December 2025

Important Notice

These Terms & Conditions govern your access to and use of NextNest's website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

These Terms apply together with our Privacy Policy.

These Terms & Conditions ("Terms") govern your access to and use of the website(s), digital tools, content, calculators, AI-assisted services, materials and features provided by NextNest Pte. Ltd. ("NextNest", "we", "us", or "our").

By accessing or using our website or any related services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

These Terms apply together with our Privacy Policy and any specific client engagement documents (including your Client Consent & Personal Data Acknowledgement Form).

1. Purpose of Website and Services

The content and tools provided on our website are intended solely for general information, education, and illustration. They do not constitute:

  • legal advice,
  • tax advice,
  • financial advice under the Financial Advisers Act,
  • insurance advice,
  • investment recommendations,
  • or any commitment on loan approval, eligibility, or rates.

Any scenarios, comparisons, calculators, AI-generated content or insights are indicative only and should not be relied upon as professional advice.

2. No Financial Adviser–Client Relationship

NextNest is not licensed under the Financial Advisers Act to provide financial advice relating to investment products.

Nothing on this website or provided through our tools creates a financial adviser–client relationship.

Where we support clients with home loans, refinancing or repricing:

  • we act as mortgage advisors and facilitators,
  • we provide clarity, comparisons, and administrative support,
  • but we do not advise on the suitability of investment products.

Clients should independently consider whether a loan product is suitable for their own objectives, financial situation and needs.

3. Accuracy of Information and Rates

We strive to keep information—such as:

  • interest rates,
  • bank promotions,
  • product features,
  • eligibility criteria,

as accurate and current as possible.

However, banks may change their rates, criteria or terms at any time without notice, and actual loan approvals depend on each bank's independent assessment.

Therefore:

  • All information is provided "as is" and without warranties.
  • NextNest does not guarantee accuracy, completeness or timeliness of content.
  • You should confirm all final details directly with your mortgage advisor or the relevant bank.
  • We are not responsible for errors arising from outdated or incorrect information displayed or communicated.

4. AI-Assisted Tools and Scenario Generators

NextNest may use internal AI systems and scenario tools to help:

  • illustrate loan comparisons,
  • generate indicative repayment estimates,
  • explore scenarios based on client-provided data,
  • improve advisory clarity,
  • analyse anonymised patterns over time.

Important Acknowledgment

By using our digital tools, calculators or AI features, you acknowledge and agree that:

  • AI outputs are automated,
  • they may contain inaccuracies or approximations,
  • outputs depend on data you provide,
  • they must be reviewed by a human advisor before use,
  • they should not be relied on as financial, tax or legal advice.

NextNest is not liable for decisions made solely based on AI-generated information.

5. No Guarantee of Loan Approval

Loan approval is determined exclusively by the relevant bank or financial institution. NextNest:

  • cannot guarantee that any loan or application will be approved,
  • does not influence the bank's internal credit decision,
  • is not responsible for bank delays, documentation requests or underwriting outcomes.

All scenarios presented prior to approval are purely indicative.

6. Introductions to Real Estate Agents or Partners

Where relevant and with your knowledge, we may introduce you to:

  • partner real estate agents,
  • lawyers,
  • financial institutions,
  • or other service providers.

Such introductions are optional.

You should conduct your own due diligence before engaging any third party.

NextNest may receive referral fees for such introductions. These fees:

  • do not affect the terms offered to you,
  • do not indicate endorsement or guarantee,
  • do not create a principal–agent or fiduciary relationship between you and NextNest.

NextNest is not responsible for the actions, omissions, advice or services of third-party providers.

7. Intellectual Property

All content on this website—including but not limited to:

  • text,
  • graphics,
  • design,
  • branding,
  • calculators and tools,
  • AI-generated outputs,
  • downloadable documents,
  • NextNest methodology,

is the intellectual property of NextNest unless otherwise stated.

You may view and print content for personal, non-commercial use only.

You may not:

  • reproduce,
  • modify,
  • distribute,
  • publish,
  • resell,
  • embed, or
  • exploit any content

without explicit written permission from NextNest.

8. Acceptable Use of Website

You agree not to:

  • interfere with or disrupt the website or its servers,
  • attempt to bypass security measures,
  • submit false or misleading information,
  • use the website for unlawful purposes,
  • use automated scripts to scrape data,
  • copy proprietary logic or internal tools,
  • reverse-engineer any part of our systems.

Any breach may result in suspension of access and potential legal action.

9. Limitation of Liability

To the fullest extent permitted by law:

  • NextNest is not liable for any direct, indirect, incidental, consequential or special damages arising from your use of the website or reliance on any information provided.
  • We are not responsible for delays, errors, omissions, inaccuracies, downtime, data loss or unauthorised access arising from network, server or third-party issues.
  • All information and tools are provided "as-is", without warranties of any kind, whether express or implied.

If liability cannot be excluded, it will be limited to S$100, which is a reasonable estimate of the value of access to our website and tools.

10. Personal Data & Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, disclose and protect personal data.

By using the website, you agree to the Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party sites. These websites are not operated or controlled by NextNest.

We are not responsible for:

  • their content,
  • accuracy,
  • privacy policies,
  • security,
  • or any damages arising from their use.

Accessing third-party links is at your own discretion.

12. Changes to Terms

NextNest may update or revise these Terms at any time. The updated version will be posted on our website with a revised "Last updated" date.

Your continued use of the site indicates acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of Singapore.

Any disputes shall be submitted to the exclusive jurisdiction of the Singapore courts.

14. Contact Information

For any questions regarding these Terms or the website, you may contact:

Phone
+65 8334 1445
Address
7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987

Attention: Legal & Compliance